You MUST BE logged into the account that placed the order.
From the homepage of www.HomeWiseDocs.com, click Sign In
- Complete the Username and Password fields and click Sign In
- Use the Search bar under My Orders to locate the order
- If available, click the Cancel Order button
- Select the Cancellation Reason from the dropdown and enter a Comment.
- Click Cancel order.
*** If there is no cancel option, it means your pending order is in process and the management company has started working on it. If you still need the order cancelled please contact us using the Help button.